Louzy customer service
I asked / ordered for a 6 feet mattrass in the Bobmil Nairobi branch salesoffice. I was given a 74 inch mattrass, 2 inches too long. Since I do not count in inches, but in cm, I did not notice. When I wanted to change it for the right size, I could not do that without additional costs, though it was 100% Bobmil’s fault.