Gertrude’s Children’s Hospital is licensed to provide healthcare to children and teens up to 21 years, and provides the full range of healthcare services, including preventive care, accident and emergency, outpatient care, inpatient medical and surgical care, and rehabilitation services. The hospital provides specialist care covering more than 20 aspects of paediatric specialisation, and also runs a teens’ clinic providing comprehensive healthcare to teenagers and young adults. Gertrude’s Children’s Hospital is licensed and recognized as a Level 5 Healthcare Facility, a Tertiary Referral and teaching hospital. The hospital operates on a self-sustaining financing model by charging fee for services.
The hospital allocates substantial resources towards staff training and development, emphasizing specialized training. The hospital has a fully accredited Ethical Review Board that oversees research activities which range from operations research to clinical trials. The Gertrude’s Institute of Child Health and Research, which coordinates all training activities, provides specialised training for nurses as well as accredited short courses in resuscitation, among others.
Gertrude’s Children’s Hospital has implemented a robust quality and safety program that ensures continuous improvement in line with internationally accepted benchmarks. As a member of the Children’s Hospitals Association, USA, Gertrude’s Children’s Hospital benchmarks its care processes and outcomes with the best children’s hospitals in the world. Gertrude’s Children’s Hospital is the first paediatric hospital in Sub-Saharan Africa to be accredited by the Joint Commission International (JCI), USA. The JCI accreditation is the gold standard for best practice in healthcare quality, safety and management.
Through Gertrude’s Hospital Foundation, the hospital works with different partners to provide much-needed care to children from less privileged families, especially in informal settlements. The hospital also works with local and international partners to establish highly specialized services, provide specialized training, and improve the quality of pediatric care in Sub-Saharan Africa.