Let me tell you, I was MoKofied and I am not willing to change to any brand anytime soon. I made an online purchase of four mattresses over the Christmas break. I had quite a pleasant experience from the customer service whilst making the order to the delivery people who kept time & delivered them in perfect condition. My family has been enjoying the mattress which is firm and comfortable. Would definitely make another purchase and keep referring MoKo to my friends. I confess to sleeping like a baby! if there is anything of the sort lol. The product I bought speaks for itself and value for my cash, to top it all they exceeded my expectations by delivering a handwritten thank you note and free pillows!!! lest you forget their delivery is absolutely free! another reason why I love Moko Mattress is that the high-density foam mattress comes with a 5-year warranty. The warranty covers those pesky issues such as your mattress sinking more than 0.5 inches in the stated period. It’s their little pinky promise to us their clients that once we make this foamy pact, they are fully committed to serving us with better quality sleep. MoKo are the best! my family and I can’t thank you enough! I will mokfy my whole village!!! The gifted pillows are so soft and gentle! Even with its positive comment, Moko has a negative side, these mattresses are so heavy, and if you are one of those ladies who keep long nails you may need to use mwiko when making your bed, other than this I am a satisfied customer!