The Subway Story

The story of the Subway brand started more than 50 years ago when Dr. Peter Buck, a nuclear physicist, changed the life of a college student with a few simple words, “Let’s open a submarine sandwich shop.”

It was Peter Buck that gave college freshman Fred DeLuca the idea to open a submarine sandwich shop to help pay his tuition. Peter provided an initial investment of $1000, and a business relationship was forged that would change the landscape of the fast food industry and the lives of thousands.The partners opened their first restaurant in Bridgeport, Connecticut, where they served fresh, affordable, made to order sandwiches. The popularity of the sandwiches and the brand continued to grow over the decades but one thing remained the same and that was their core values and principles:

   a) Always provide exceptional service to your valued guests;
   b) Provide the highest quality menu items at a price everyone can afford and enjoy; and
   c) Keep operating costs low and ensure you have great systems in place and never stop improving.

These early principles continue to serve as the foundation for Subway restaurants around the world.

Great location, and fresh and affordable food and beverage.

November 29, 2022 3:30 pm

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Service

Quality

Value

Cleanliness

Communication

Accuracy

5^{/ 5}

Today, the Subway sandwich brand is the largest restaurant chain in the world, with more than 44,000 outlets in 112 countries. It has become the leading choice for people seeking quick, nutritious meals that the whole family can enjoy. This organization is guided by a passion for delighting customers by serving fresh, delicious, made-to-order sandwiches. I went to the subway located in the Kilimani area to work on my laptop. The location was great for me, and it’s easily accessible. It’s an excellent subway, is clean, and provide good customer service to the guest. After working for some time, I had a Sandwich with French fries; it was delicious and mouthwatering—excellent freshly prepared food at an affordable price. I had a lovely time working, and I enjoyed the experience. The staff was professional and responded well when I asked if the internet was available. Thank you.