Their riders are great.
I’ve used this app several times and I like how convenient it is. I think they have great charges for delivery, especially for long distances. Setting up the app is easy and even easier if you have Uber already signed in. I use Uber Eats many for ordering from mainstream fast food joints like KFC, Galitos, or Pizza Inn. I also think coz of how big Uber is as a company, they can give discounts, not only on the delivery fee but also on food. There was a time, I get a 3-piecer from KFC for almost half the price. You also get discounts if you refer someone to the app and they register using your code. The riders are friendly and patient. There was this time, I place an order from Chicken Inn Thika Road Mall and I asked the rider to check the order before leaving the mall. Several times I’ve ordered and asked for extra ketchup and the restaurants ignore it. So this rider got to the counter, opened and checked my order, and requested two extra ketchup sachets, the way I like it. Even after the rider opened my order, I didn’t find anything missing. Trust worth guys, those once. The app allows you to track your order from the time the rider receives it, to when they get to your door. Some riders are also chivalrous. Let’s say you live on the 4th floor, they’ll hand-deliver it to you. Others just leave it with the guard at the gate. The service is a key reason I choose Uber Eats over other delivery services.