Shalet
201 Reviews
Dinner dates and Staycation
I have been here thrice, the first time was a staycation and the two times was dinner. It was a wonderful experience. To begin with, the location of the hotel is conveniently located proximal to all social and government institutions. The ambiance is equally good and has a serene environment. The renovation brought a new charm to the establishment. Similarly, from the check-in, my staycation period until check out was an awesome experience. Mr. John Onyango at the security desk is very welcoming and friendly. We enjoyed our staycation. The staff are very friendly and give attention to detail. They made our stay worthwhile since we really needed to get out of the house and have a weekend to ourselves. They even offered us breakfast in bed when we requested. During our stay, I got an opportunity to visit the Wangari Maathai wing which is a women-only wing with security measures up to standard. The rooms have a video-enabled intercom system whereby the guest is able to communicate and see the person at the door before letting them in. The rooms are ideal for ladies’ night out, bridal showers, or someone who simply needs some time away from the other gender. special thanks to Millicent Monica Mary Evans, they made our staycation memorable. There is a good Spa. The Swedish massage I received here by Caroline was excellent. It was like a lymphatic massage using aromatherapy, with just the right amount of pressure and not too much pain, leaving me feeling refreshed in mind and body. The food is also always amazing My favorite is The shack lamp / mkono wa Mbuzi very very tasty. You should give it a try. Two Times Dinner Date The two times we’ve come here for dinner, we have received excellent service. George, executive sous chef, amazing selection on the menu culinary journey. Chef Sanjit Gupta, head of pastry, the Oreo cheesecake was exceptional. Deserts are on another level. Special thanks to Augustus Ashioya, the amazing service from this gentleman. Very courteous and helpful. All in all Sarova Hotels has stood out not because of what they have to offer which is beyond my expectations but because of customer service! These people gave a personalized experience. They made sure I had the best time there. You will not go wrong with this choice. Can’t wait to come back.