Ron S
60 Reviews
Impressive healthcare services
Recently while we were on holiday in Nyeri, one of my relatives got sick and needed to be admitted into a hospital. Being visitors to the town, we didn’t know the location of the hospitals. After making a few calls and searching online, we were able to locate The Outspan Hospital situated on the outskirts of Nyeri Town. Luckily the hospital was barely 5 minutes from the town, and we got her there pretty quickly. At the entrance, the guards directed us to the reception where she gave her insurance details and was assigned to a doctor. Due to the relatively short line, she managed to go through the triage room and see the doctor within 30 minutes. That was pretty impressive since in many hospitals it usually takes me almost an hour before I get to see a doctor. The doctor decided it was best to admit her. As my relatives were helping her through the process, I got a chance to walk around the hospital. The hospital is quite big, clean and well maintained. It has a lot of security around the premises. Laboratory and pharmacy services are offered within the hospital as I saw both of these departments within the facility. Because she wanted privacy my relative decided to be admitted into the Deluxe Suite. The suites are really big, and each has its own bathroom and shower with hot water. Each Deluxe Suite also has a TV, Wi-Fi and a wardrobe. The views from the rooms are also really good. There is a garden on the ground floor too, where the patients can walk and get some air. The doctors and nurses were really friendly and professional. Some of the friendliest staff I have ever met. They kept us informed on everything that was going on. My relative’s biggest complaint was the food, which she found difficult to eat. However, everything else impressed her, including the staff and the hospital environment. If I am ever sick while in Nyeri, that’s the hospital I’ll be going to.