Wendy N
60 Reviews
Such an affordable airline.
I’ve used this airline a number of times. It’s my go to every time I want to make either one way or return trips domestically. Basically Jambojet is a subsidiary airline that was started to enable passengers who want to use this services have access. Most of my common trips have been from Kisumu to Nairobi and Kisumu to Mombasa .I have booked my tickets online and I find the online services very convenient and transparent.They gave me notifications as soon as I bought my ticket and a copy was sent to me via my email.It contained all the relevant details and information pertaining to my trip.I’m quite satisfied with Jambojet but the only thing I don’t like about this airline is that twice now I have experienced delays. To me, this is such an inconvenience and when I have urgent things that need to get done I don’t use them. There was one time my flight was delayed for up to two hours and I was not given an explanation whatsoever. I remember on one occasions my fellow passengers kept saying this has happened to them severally and it was just a little alarming.Other than this, everything else at this airline is done at per. The affordability is one of my favorite things. On all my trips I have never spent more than 10,000/=. If you book earlier you get to enjoy way lower prices. One time I bought my ticket for as low as 3500/= for my trip to Kisumu. On the flight the cabin crew were very friendly and professional. For my height(which is quite something) there was enough leg room and the seats were very comfortable. There was in-flight entertainment with WiFi and movies. I barely got to enjoy the because my trip was very short. Cleanliness was upheld at high standards and their is also a light snack that was provided during my trip. Overally, if you are looking for a budget airline this is your go to service.