Kenya Airways

I actually can’t explain what an experience I had with Kenya airways its such a nice flight even the food is amazing person ? would highly recommend you to board Kenya airways it has the best quality of planes good job guys

I honestly can’t explain what an amazing experience I had using kenya airways first the food second the service it’s literally the best experience I would recommend to use kenya airways again and again

I have very mixed feelings towards this Airline because on two instances I had very different experiences.I’ve used it several times for local trips in Kenya.To Mombasa and Kisumu .I genuinely liked their service during those several occasions. I felt there was comfort and convenience. Arriving at my destination in a flash. The legroom was sufficient. My seat was comfortable and the customer service was alright .I did get value for my money. It was quite clean and they offered refreshments. I also had a set date for my travel so I booked my flight waay earlier and got a significant price discount. On the second occasion I booked an international flight for a family member of mine .We did the whole process online and paid.When we arrived at the airport,we discovered the flight we got a seat in was already fully booked by the time we were even buying our tickets. It was such an inconvenience and we had to postpone the flight to the following day even missing a very important deadline. They offered compensation but it still didn’t make up for the hustle we had been put through. I would not recommend booking flights online for very important trips.I don’t find their online services reliable anymore .But otherwise their services are alright.