This restaurant has among the most well thought out aesthetics. It is absolutely gorgeous! Well lit, cute knickknacks on a display shelf and warm lighting. The restaurant arrangement offers sufficient circulation space, good table layouts with varying seating arrangements. Large tables for larger groups and smaller cosy ones for intimate seating. Nice private nooks at the outdoor section as well. The washrooms look really good too- gives a bamboo sort of vibe. A weird thing to note but owing to how often women take mirror selfies of their outfits, then this observation is justified. Their customer service on social media was fantastic. I personally communicated with a lady via whatsapp. The responses were timely and the lady was very kind and patient and even advised me on an ideal seating position and the down payment to make for reservation. Unfortunately, that is as much as this restaurant has to offer. The service in person was terrible. The food took too long. Waitresses were not friendly and very unprofessional. They kept mixing up our orders (I was there for lunch with my friends, table for 8). To make it worse, our food was cold on arrival. The food was very mediocre, very bland. I ordered Pasta Ravioli and when the food arrived, we couldn’t find the pasta. On further enquiries they insisted that it was in there when clearly there was no pasta. I eventually changed my order to buttered chicken and Jeera Rice. I frankly hated it! I expected bursts of flavor and was severely underwhelmed by how bland it was. I absolutely did not get my money’s worth. The drinks were however, good. Perhaps Honey and Dough is just good for happy hour.